Privacy Policy

How Dogwood Field Consulting collects, uses, and protects your personal information in accordance with Australian privacy law.

Last updated: 1 August 2025

1. Data controller

Dogwood Field Consulting (“we”, “us”) is the data controller for personal information collected through system-dogwoodfield.click and our advisory services.

Contact: info@system-dogwoodfield.click Address: Office 9, 72 Placeholder Road, Geelong VIC 00000, Australia Phone: +61 3 0000 8520

2. Information we collect

We may collect:

  • Contact information: name, email address, phone number, company name
  • Enquiry details: messages submitted through our contact form, preferred advisory area, project scope descriptions
  • Engagement data: information shared during advisory engagements, including business documents and financial data provided by clients
  • Technical data: IP address, browser type, pages visited, referring URL (via cookies — see our Cookie Policy)

3. How we use your information

We use personal information to:

  • Respond to enquiries and schedule discovery conversations
  • Deliver advisory services under engagement agreements
  • Send administrative communications related to active engagements
  • Improve our website (with consent for analytics cookies)
  • Comply with legal obligations

We do not sell personal information to third parties.

We process personal information based on:

  • Consent — when you submit a contact form or accept analytics cookies
  • Contractual necessity — when processing is required to deliver advisory services
  • Legitimate interests — for website security and service improvement

5. Data retention

  • Enquiry data: retained for 24 months after last contact, then deleted
  • Engagement records: retained for 7 years after engagement completion (as required for professional record-keeping)
  • Analytics data: retained for 26 months
  • Cookie consent preferences: retained until you clear browser storage

6. Your rights

Under the Australian Privacy Act 1988 and applicable state legislation, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information no longer required
  • Withdraw consent for analytics cookies at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact info@system-dogwoodfield.click.

7. International transfers

Our website is hosted on servers that may be located outside Australia. Where personal information is transferred internationally, we ensure appropriate safeguards are in place consistent with Australian privacy requirements.

8. Security

We implement reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls, and secure storage for engagement documents.

9. Third-party services

We may use third-party services for website hosting and analytics. These providers process data according to their own privacy policies. We select providers with appropriate data protection practices.

10. Children’s privacy

Our services are directed at business professionals. We do not knowingly collect information from individuals under 18 years of age.

11. Changes

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated date.

12. Contact

For privacy enquiries: info@system-dogwoodfield.click or +61 3 0000 8520.